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User Provisioning


Considered by some to be the "holy grail" of Identity Management, user provisioning and password management offer the greatest proportionate return on investment (ROI) of all Identity Management applications, especially for organizations with over 5,000 IT users. According to Giga Research (now a wholly-owned subsidiary of Forrester Research), organizations can save $70,000 per user for every 1,000 managed users just from improved IT efficiency – other benefits include audit savings, reduced help desk costs, and improvements in user data searching and updates as well as list management.

By deploying a user provisioning solution, organizations can automate a wide range of manual tasks, including user account and data management, roles and privileges definition and management, automatic account creation and termination, password synchronization, and security policy enforcement. To learn more about user provisioning, download our latest whitepaper.

But user provisioning projects also present unique challenges, that if not addressed can impact the business value to the organization. Some challenges are:
  • Managing protection of user data privacy and data audit, particularly in the context of varying worldwide privacy regulations and Sarbanes-Oxley. If not handled properly, the organization can be exposed to legal risk.
  • Controlling project scope, including definition of functionality and the level of customization. This is particularly challenging given the number of cross-functional groups involved. Without proper prioritization, return on investment (ROI) can be significantly impacted.
  • Coordinating multiple data entry points of the same data. Many organizations struggle with the question – which source is the authoritative source for data?
  • Addressing integration challenges. The user provisioning server is really an IT-specific sophisticated workflow engine incorporating multiple IT specific functions and many integration points. The issues of data exchange timing, duration, dependencies, status report and reverse synchronization are just as critical as the actual data exchange itself.
Our team leverages years of experience to address these and other challenges, delivering a user provisioning solutions that optimizes return on investment (ROI). Read more about our recent customer deployments.

Since 2001, IDFocus has been delivering complex user provisioning solutions for Fortune 200 companies, supporting over 200,000 users and passwords on three continents, and on multiple-target systems including: SAP R3, SAP Portal, Sap HR, Oracle ERP, Oracle HR, Exchange, Active Directory, Lotus Notes, RSA Secure ID, Site minder, Identity minder, eDirectory, internally-designed applications, and more.

Our services address the entire project lifecycle, starting with requirements analysis and product selection through to development, deployment, and integration. We leverage our unique IDMologyTM methodology for delivering Identity and Access Management projects, lowering the project failure risk, delivering return on investment (ROI)-oriented functionality, and shortening time from conception to inception.

To learn more about user provisioning solutions, please contact us.

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